We started out by creating a custom monitoring tool that could easily show the health of any server. We quickly took it one step further, with color codes and the ability to drill down from a server group right down to the process level. This proved to be a giant leap forward in providing real time server health and practical troubleshooting ability. We also saw a need to discover all of the devices on a network, without having to install an agent. Agents are used by every monitoring program, and we wanted to change this limitation.
We also wanted a tool that has true auto-discovery capability, so we created a tool that finds every device on a network. It would have to find every actual device, not just an IP address. The tool would also have to be able to detect the type of hardware, manufacturer, the operating system and version, printers, switches, routers - basically everything on the network, whether it is known or unknown.
Since then, we have added fully functional and FAST agent-less monitoring, automatic report generation, customized graphs and charts for trend analysis, group creation and RBAC permissions, customized alerts, resource assessment, AWS management, server replication and automation, the list goes on.